Supportive Infrastructure

UC San Diego aims to create an agile, sustainable, and supportive infrastructure by ensuring dedication to service, people, and financial stewardship. As part of this goal, we have strategies and initiatives focused on:

Enhancing financial sustainability through efficient use of existing revenue
Ensuring campus has employed best practices in financial tracking and resource allocations
Identifying new models for excellent service that prioritize stakeholders while addressing regulatory, compliance, and reporting requirements
Assessing organizational structures, policies, and processes to develop new tactics to comply with mandates and regulations
Deploying enabling technologies to improve efficiency and service delivery

Learn more about resources and efforts to support data-based decision-making and uphold UC San Diego's excellence as a student-centered, research-focused, service-oriented university.

Teaching + Learning Commons

Engaged Teaching Hub
The Engaged Teaching Hub (engagedteaching.ucsd.edu) promotes student academic success by working with all UC San Diego educators (faculty, lecturers, TAs, IA, postdocs, and others) to integrate evidence-based practices that support teaching and build effective learning environments.
Academic Achievement Hub
The Academic Achievement Hub (aah.ucsd.edu) provides programming that serves as interactive, academic spaces designed to reinforce and extend student learning in physical and/or virtual environments. These environments offer a wide variety of comprehensive support services and programs to enhance student academic success, retention, and completion rates. The AAH team is dedicated to working effectively with individuals of diverse backgrounds; actively promoting equity and inclusion in courses; and driven by their commitment to continuous learning.
Education Research & Assessment Hub
The Education Research + Assessment Hub provides leadership, guidance, and resources to help faculty and staff conduct solid educational research to identify opportunities and challenges in an evolving higher education landscape and promotes a culture of assessment at UC San Diego.
Digital Learning Hub
The Teaching + Learning Commons' Digital Learning Hub (digitallearning.ucsd.edu) supports the integration of digital technology and the effective use of multimedia to enhance and promote student success. The team of experts collaborates with departments, faculty, and instructors to re/design courses for online and hybrid learning, develop engaging instructional materials, and utilize appropriate technical tools to enhance the digital learning experience.
Experiential Learning Hub
The Experiential Learning Hub provides opportunities for students to apply what they learn in the classroom to real-world experiences through research, community-engaged learning, global studies, project-based learning, and entrepreneurial pursuits. Find opportunities on the REAL portal, then capture them on your CCR.
Writing Hub
The Writing Hub (writinghub.ucsd.edu) contributes to student success; teaching excellence; and campus equity, diversity, and inclusion efforts through writing-focused programming and services. Through an innovative suite of services, a staff of over 60 highly-trained undergraduate and graduate writing consultants, and strategic partnerships across campus, the hub works with departments, faculty, and students to bring more writing into the educational experience and improve students' ability to use writing for deep learning and as a means make meaningful contributions to their field.

Transparency & Accountability

Institutional Research

Institutional Research (ir.ucsd.edu) performs research, statistical analysis, and reporting for campus leaders and decision-makers in support of evidence-based planning, evaluation and assessment. Our office collects, analyzes, and interprets a wide variety of data for the purposes of assessing institutional outcomes, measuring institutional performance against strategic planning goals, comparative analysis with peer institutions, and reporting to campus constituencies and external agencies. Some of the information IR provides includes the following:

Third Week Enrollment Data

Dashboards: Undergraduate and graduate student statistics as well as diversity-related data

UC Undergraduate Experiences Survey

Instruction and Decision Support Analyses, including course load and student direction dashboard, classroom utilization data, economic impact reports, and more.
Equity, Diversity, and Inclusion Accountability

Transparency and trust are the foundations of an inclusive community. The Office of Equity, Diversity, and Inclusions and UC San Diego conduct regular surveys on EDI issues across campus. Visit their website (diversity.ucsd.edu/accountability) to find the quantitative and qualitative outcomes of our efforts: accountability data dashboards, as well as a series of detailed reports focused on inclusivity - from campus climate feedback to the success of diverse campus committees over the years.
Education Research & Assessment

The Education Research + Assessment Hub promotes equity in educational attainment through continuous improvement of academic programs. The hub's team of experts facilitate systematic analysis of learning environments and student outcomes, as well as help departments and instructors design meaningful data-gathering tools and strategies, evaluate evidence of learning, and interpret and present data to support concrete action to improve outcomes.
University of California Information Center
The University of California Information Center provides numerous reports and analyses ranging from workforce profiles and diversity data to student remote learning and alumni outcomes dashboards, plus much more. Visit universityofcalifornia.edu/infocenter to explore the data.
UC Accountability Report

As a publicly-funded institution, the University of California is accountable to the people of California for how well it performs. The 2020 UC Accountability Report provides the thirteenth annual comprehensive assessment of the University's progress in meeting key teaching, research and public service goals across its 10 campuses.
Academics@UCSD Survey
UC San Diego is invested in the well-being and success of its academic appointees, and in the continuous improvement of its work environment. The Center for Faculty Diversity & Inclusion launched the Academics@UCSD survey to better understand and improve the experiences of Academic employees at UC San Diego, including those of faculty, researchers, and librarians.
Staff@Work Survey
The first of its kind in the UC system, the annual Staff@Work survey offers represented and non-represented UC San Diego staff the opportunity to share their thoughts anonymously about their office environment. The results help campus leaders assess the climate in the workplace, implement department-specific interventions, and track progress towards improvement.

Enterprise Systems Renewal

Data and Analytics

Historical and future data for key information areas are kept in Activity Hub data repositories. Individual hubs aggregate advancement & alumni, employee, facilities, financial, research and student activity data, which can be analyzed using Cognos and Tableau data visualization. Some of the data hubs and ESR projects include:

The Student Activity Hub: A central location for multiple sources of student data, including the Integrated Student Information System (ISIS). This was the first Hub to launch with data to support analysis of enrollment, demographic, major/minor, statistics per term, progression, retention, graduation and time to degree.

In future phases, the Student Activity Hub will support analysis of learning analytics, student engagement, student success, applicants/applications, test scores and scholarships.

Research Activity Hub: This project supports analytics around faculty appointments and publications, sponsored projects, research compliance and research portfolios, data from COEUS contracts and grants, Kuali's Research administration, Conflict of Interest and Protocols, Interfolio academic appointment and PPS payroll.
Information Technology Infrastructure

Infrastructure projects are at the core of the ESR initiative and ensure new systems are able to work together and that user access is properly controlled and secure. An example of one of these projects is focused on our Electronic Data Management System (EDMS)

OnBase: The Enterprise Document Management System (EDMS) is designed to improve workflows and optimize business processes. The project will bring the university closer to being a paperless environment, improve security for critical documents and files, and establish a central document repository that will become the university's system of record.
Faculty Systems

The ESR initiative also has several projects aimed at supporting faculty and compliance with policies and regulations, including:

AP Next: As part of a three-year project, the Academic Personnel Services Office and the EVC’s office, in partnership with IT Services, has migrated to Interfolio, an enhanced "faculty-first" higher education technology that offers a digital solution for faculty review, tenure and promotion. The AP Next project includes faculty activity collection and CV creation, and an enhanced academic personnel database.
Student Systems

There are several projects underway that will replace outdated business systems and strengthen coordinated, comprehensive support for students. Some of the projects include:

Student Information System: A project focused on the replacement of current student information systems and processes. The new student system will provide a comprehensive, modern solution for the university’s business needs, freeing up employees to focus their time and effort on advancing the education, research and public service mission of UC San Diego.

More specifically, the updated system will ensure UC San Diego's culture of innovation, ambition and data-driven decisions continue as the university experiences unprecedented growth.

Degree Audits: The uAchieve project is an upgrade to the Campus Degree Audit Reporting System (DARS), combining degree audit reporting, academic planning and schedule building to support student and advisor collaboration for planning an academic career. DARS sets the foundation for interactive audits, degree planning, seamless transfer articulation and NCAA tracking and financial aid verification.

Undergraduate Admissions: Slate is the undergraduate admissions process solution implemented in partnership with Enrollment Management. Slate contact management, outreach, travel management, online applications and online reading features allow management of all interactions, communications, applications, test scores, relationships and materials for student admissions.